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Building and delivering a promise to be authentic, innovative, truly different and to put our customers first. Always.
In everything that we do at Iscential, we believe in creating a new way of thinking that challenges the status quo. The way we challenge the status quo is by fully evaluating your situation, creating and implementing a truly unique plan designed to meet your goals, and exceed your expectations. We believe we make risk management, insurance and financial services simple to understand and Iscential to your success. We believe in being Iscential… absolutely Iscential… to you… to us.
For over 20 years we have built our firm on a solid foundation built from seven core behaviors that our associates and I strive to perfect on a daily basis. We are truly committed to being Iscential, and to be Iscential we must take on each day with a great attitude, leveraging teamwork, and dedication to be the best we can be. We must communicate and act with high levels of integrity, always striving to meet our clients’ objectives while treating everyone with respect.
We strive to listen and understand as much as we can about our clients, their lifestyles, and businesses, so we can design, implement and manage comprehensive risk management, insurance, and financial service programs that align with their short and long-term goals.
We invite you to learn more about our firm and our unique approach to the products and services we offer to our valued clients.
Warren E. Barhorst
Iscential Core Values:
It's All About The Experience
We’re in the business to change how you view insurance and risk management. Unlike most insurance agencies, we believe the customer should be fully informed about their exposures and current coverage. What you have, what you need, and—most importantly—why. We take the time to understand your needs and review your options with you. To find a solution that works and to focus on providing a consistent and extraordinary customer service experience.
We want to be your trusted advisor. The team you go to for your Iscential events and milestones. To celebrate the good and get you through the bad. That’s Iscential. Founded in 1993 as a Nationwide Insurance agency (and then known as the Barhorst Insurance Group), today Iscential represents more than 50 insurance carriers. In 20 years, the firm has grown to more than 100 employees and 20 locations in Texas. Iscential provides a full range of insurance and financial services for families and businesses.
Iscential provides a full range of risk management, insurance and financial services for families and businesses, including: auto, motorcycle, boat, homeowners, life, farm, flood, commercial, Texas Workers Compensation, administrative services, annuities, mortgages, pensions, long-term savings plans and health and productivity services.
Striving For Excellence Everyday, Every Way!
Our Promise And Commitment:
To be there in a time of need. To provide an extraordinary customer service experience every time. To be remarkable in every way.
In celebration of our brand and culture, and to solidify our commitment to providing an extraordinary customer service experience, our team developed the following statement of focus and commitment that sort of says it all.
At Iscential, we:
Are committed to doing the right thing, every time
Focus everything we do on meeting the needs of our customers and helping them secure a predictable future
Anticipate needs, develop workable solutions, and quickly respond to questions and service requests
Build enduring relationships with our colleagues, our customers, and our partners, founded on mutual respect and the strong belief that teamwork invariably produces the best results.
Seeing is Believing
Iscential was founded in 1993 as a Nationwide Insurance agency. Founder and CEO, Warren Barhorst has developed the firm from a scratch agency with no clients and zero policies to more than 60,000 lines in force; from two associates to over 100; and from one location in Jersey Village, Texas to more than 20 across the country. Iscential is the largest writer of Nationwide property and casualty insurance in the country, and for over 10 years, has received Nationwide’s highest honor as a member of the President’s Conference All-Star Team.
Iscential is nationally recognized with the highest accolades from multiple companies and industry, including the honor of being listed as one of the “Best Places to Work” by Texas Monthly magazine and the Houston Business Journal as well as one of the “Best and Brightest Companies to Work For” by the National Association for Business Resources. The agency is frequently featured on Inc. magazine’s 5000 fastest growing private companies in America list, and Warren is a Qualifying Lifetime Member of the prestigious Million Dollar Round Table. For his team's unique approach to insurance and financial services, Warren was honored as Ernst & Young’s Entrepreneur of the Year in 2008 for the Houston Gulf Coast area in Business Services. Additionally, he was featured on the cover of the June 2012 issue of Smart Business magazine with an article titled “E is for Enthusiasm” on how the firm’s core beliefs and values have driven its success.
Iscential is involved in supporting the community through non-profits and education. Warren volunteers his time to his alma mater, Texas A&M University, and serves as a Past President and current Vice Chairman of Jackie Sherrill’s 12th Man Kickoff Team Foundation, a Member of the 12th Man Foundation Council of Athletic Ambassadors, a member of the Texas A&M Medical School’s Rapport Society, as well as a member of the University’s Industrial Distribution Degree Industry Advisory Board. He also serves as a Mentor for the University of Houston’s Wolff Center for Entrepreneurship. Warren’s passion for financial literacy frequently has him presenting from coast to coast, from fourth-grade classrooms to executive boardrooms. He is driven to educate others about how to make wise choices that will positively impact their personal and business financial future.
What They Say:
While it's easy for us to say we are the best place to handle your insurance and financial needs, we think our customers do it better. Here's what our best sales people (our clients) have to say about doing business with Iscential...
Finally, an agency that actually cares enough to tell you what you need and why (and who worked with my family to find a plan that fit our needs and budget)! Agents that are obviously passionate about educating their customers, not just making the sale. Building relationships—that’s what I feel like they’re doing. I now truly have an advocate on my side. Sean G., Cypress
The staff is quite efficient and know what they’re doing. It takes one call, I get a fast response and immediate follow-up, if necessary, to get the job done. I’m very pleased and impressed with the entire organization. J.H., Houston
I will absolutely recommend you to my neighbors and friends. For the last few years, Barhorst (and now Iscential) has been my insurance provider and I am grateful for their support. Claudia Branch has always been there when I needed her advice when purchasing a car or a policy advice. Edmund L., Houston
At Iscential, we are encouraged to work on our strengths while continuously stretching our boundaries. The words “I can’t” will usually be met with encouragement and then the question, “Why not?” -Managing Agent Bobby Talbott on raising the bar-